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Problems that occur in online shopping

Posted by: | Posted on: November 17, 2020

As we know that online shopping provides us ease and peace of mind, but some common problems occur while online shopping. Most people complain about delays in the delivery and quality of the product, which is hard to digest for many customers. I am going to give you an example to make you understand the situation. Suppose you have an event at home, and you ordered a birthday cake delivery in Dubai; if it’s getting delayed, what would you do? I can understand your situation; you will never trust again on online shopping.

Here, in this article, we will discuss some more issues that occur in online shopping.

Risk of fraud:

In online shopping, stores ask you for some personal information like a credit card or bank accounts number. So there is a huge risk of frauds, scams, identity theft, phishing, and hacking attacks. Many hackers are running bogus websites; In case you have provided your personal information there, you have to face financial damages.

You do not know about the quality:

Online shopping is also known as blind purchasing, as you cannot check the quality and size of the products. Sizes issues occur in clothe or shoe shopping because online stores do not allow you to check out the sizes, texture, fabric, or quality of the product. You buy everything on brands’ trust, which happens rarely in online shopping.

The returning process is complicated:

However, online shopping is an easy process, but when sizing or quality issues occur, many people get discouraged and want to get back their money. But the returning process is much complicated in online shopping. In traditional shopping, you can avoid such things.

Complicated, unfriendly, and scammy websites:

Some online stores are very complicated, scammy, and unfriendly. They use your email address illegally and keep sending you annoying emails or ads. Some websites have inaccurate information about products, which creates problems for the buyer; they are unable to understand the buying and returning process.

Unavailability of sales assistance:

When you go shopping in the market, there is a person or sales assistant to guide you, which makes things easy for you. But in online shopping, there is no one to help you, so there are chances of mistakes.

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